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Technical Trainer in Herndon, VA at MicroPact

Date Posted: 11/26/2018

Job Snapshot

Job Description

Why MicroPact?

When you join the MicroPact team you are surrounded by exceptionally talented, dedicated and creative individuals. We are proud that team member feedback has resulted in our being recognized as a 2017 Best Place to Work by The Washington Post, The Washingtonian, the Washington Business Journal, and Virginia Business Magazine.

We offer a comprehensive benefits package, 401K, and many opportunities for professional growth and advancement. Add to that our flexible work hours, casual dress code and commitment to telework, it’s easy to see why you should consider joining the MicroPact team.

Are you interested embarking on your career journey with our company? Read on to find out more about the next exciting opening within our team!

We are seeking an energetic and motivated individual as a Technical Trainer / Instructional Designer.

The successful candidates will be responsible for: assisting with the planning, coordination, and administration of training programs for MicroPact customers; ongoing product education for customers to support MicroPact’s products, and internal staff training and product enhancement training; developing instructor-led technical courses and course material, creating eLearning content, and writing technical documentation, application notes, user manuals, installation guides, and datasheets.

The Technical Trainer will work in a fast paced, highly flexible team and client environment. Candidates must have proven advanced training skills working with technical applications in a rapidly changing environment and the ability to interact with clients and senior staff members from various organizations in the firm, industry, and government communities. Intermediate to expert skills in the Microsoft Office Professional Suite, Visio, Snagit, and Adobe Acrobat (PDF) are required. Previous object-oriented development experience is strongly preferred. 

Position Requirements: 

  • US Citizen, clear-able
  • 3 or more years of experience training with and ability to evaluate HTML and JavaScript
  • 2 or more years of experience training with Java
  • 3 or more years of experience training with relational databases and SQL
  • Demonstrated skill, knowledge and experience in the analysis, development and delivery of technical training
  • Demonstrated skill, knowledge, and experience in developing and maintaining SCORM compliant eLearning content
  • Utilize industry standard instructional design models to create and update formal training curriculums and related coursework such as manuals and exercises
  • Develop instructor and student materials (course outlines, background material, instructional materials, and training aids)
  • Advanced skills with Microsoft Word, PowerPoint, Outlook, Excel and Adobe PDF applications
  • Experience using the Adobe Creative Suite and/or Camtasia Studio
  • Ability to explain complex concepts clearly
  • Conduct product and platform development training for internal and external audiences
  • Excellent written and oral communication skills
  • Willingness to continuously expand knowledge and understanding of new and updated products, standards, and processes
  • Proven organizational and technical skills
  • Ability to take initiative and provide solutions with limited direction
  • Become intimately familiar with the entellitrak platform and associated modules
  • Infinite patience, tact, maturity, and a good sense of humor
  • Ability to multi-task and adapt in a rapidly changing environment
  • Dynamic presentation skills
  • Experience with using and administering Learning Management Systems (LMS)
  • Strong commitment to providing exceptional service
  • Effective time management skills
  • Detail-oriented and proven ability to follow through on tasks
  • Ability to collaborate and work effectively in a team-focused environment
  • Occasional travel is required

About entellitrak and MicroPact

MicroPact offers stable employment, a strong compensation and benefits package and a high energy work environment. More importantly, we provide opportunities for our staff to learn and grow with the end objective of building a team of highly skilled professionals that can solve client's software needs today and provide a supply of qualified people for future roles in management and executive teams.

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

Job Requirements

Preferred Skills

  • Experience in delivering virtual training
  • Experience with the Atlassian suite (Confluence, Jira)
  • Advanced skills with the Adobe Creative Suite, and Camtasia Studio
  • Certified Professional in Learning and Performance (CPLP) or similar qualification


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  2. Instructional Designer Jobs